All purchases are considered final.
Refunds are ONLY accepted for manufacturer defect or extenuating circumstances. Since a large majority of our products are custom made, we cannot accept returns or exchanges for any other reason.
When emailing, please use the subject line "Refund(or Exchange) for Order" followed by your order number (#PT followed by 4 numbers, this can typically be found in your order confirmation e-mail)
Include your name, date of purchase, original shipping address, and order number so we can best assist you.
Items to be returned or exchanged must be in new, unworn condition.