There's an issue with my order. How do I get in contact with you?

If there are ever any issues with your order, please contact us through the chat bubble on the lower right corner of our website.

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Select Report an issue with an order then input your Email Address and Order Number.

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Click on Report an issue then select the issue that you currently have with your order.

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You will then be taken to our Chat Support Team right away so they can resolve the issue for you.

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One other way to Contact Us is by sending an email to support@playtme.co with your name, date of purchase, original shipping address, and order number (#PT followed by 4 numbers, this can typically be found in your order confirmation e-mail).

When emailing, please use the subject line "Issue with Order" followed by your order number.

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